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Frequently asked questions
Are these physical products or digital files?
These are physical 3D printed products. The product photos show examples of the items; accessories such as phones, remotes, pens, and plants are not included.
How do I choose a color?
Use the color swatches on a product card, in Quick View, or on its detail page. The photo updates to match, and the selected color is kept with the item in your bag.
Can I see more product photos?
Select Quick View for a closer look, or open a product page for its full gallery, color options, dimensions, and care details.
Can I change the size or design?
Yes. Start a custom request with the size, colors, and details you need. We review feasibility before confirming a quote.
Explore custom printingI have an idea but no 3D file. Can you help?
Choose “Make my idea” on the Custom 3D Printing page. Share a sketch, reference, or description. Design work is quoted separately from printing when needed.
Explore custom printingWhich 3D file types can I use?
You can select an STL, 3MF, OBJ, STEP, or STP file up to 25 MB in the custom request draft. File selection is local in this preview; no file is uploaded yet.
Explore custom printingHow large can my product be?
Our printer build volume is 256 × 256 × 256 mm. Actual usable size depends on the model, its orientation, and the material. We review each project for fit.
Explore custom printingCan I request several pieces?
Yes. Include the quantity, dimensions, colors, and intended use in your custom request. Production details and pricing need a confirmed quote.
Explore custom printingCan I place an order right now?
Checkout is not open yet. The bag lets you explore product and color combinations. No payment is collected and no order is placed in this preview.
How do custom requests work in this preview?
The request form saves a draft on your device, which you can download and edit. It does not send the request or submit files.
How should I clean a printed product?
Use a soft cloth and keep decorative prints away from heat and direct sunlight. Check each product’s care details. Material-specific care instructions will be confirmed before sale.
Can the products hold food, water, or hot items?
Do not assume a decorative print is suitable for food contact, water, or heat. Use an appropriate insert where needed. Product-specific material and usage limits must be confirmed before use.
Where can I find delivery and refund information?
Read our Shipping information and Refund policy using the footer links. USPS and UPS options are planned; services, charges, and shipment timing will be confirmed before payment. Sales are final for change of mind, with remedies for covered damage, defects, incorrect orders, non-delivery, and mandatory legal rights.
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Bring your file, a reference, or a new idea.