- The current bag, preferences, and custom request drafts are stored on your device.
- Selecting a 3D file does not currently upload it or send a request.
- Customer-service and seller details must be completed before orders open.
Scope and current store status
This policy explains how personal information is handled in connection with this storefront and describes how information you provide for an order or custom project will be used when those services open. The seller’s legal name and privacy contact will be published before ordering or submission of customer files is enabled.
The current storefront does not accept payments or transmit the custom request form to the business. Saving a draft or adding an item to the bag does not create a customer account, place an order, or send a selected file.
Information used by the current storefront
- Browser preferences: language and light/dark settings.
- Shopping choices: items, colors, and quantities in your bag.
- Custom request drafts: project name, description, dimensions, quantity, color preferences, model information, and the selected file’s name. The selected file itself stays on your device.
- Saved display settings: offer-banner changes saved in that browser, if the editing option is used.
These settings use browser local storage. They remain on that device until cleared or changed; another person using the same browser may be able to access them. Do not put passwords, payment-card numbers, sensitive personal records, or confidential information you do not wish to store locally in a draft.
Technical information and essential technologies
Operating and protecting a website can require technical information such as IP address, browser and device details, timestamps, requested pages, and error or security records. Essential session or security technologies may be used for access, abuse prevention, and reliable operation. This is separate from your locally saved project draft.
Optional advertising pixels, behavioral advertising, and third-party analytics integrations are not enabled by this storefront. We do not sell personal information or share it for cross-context behavioral advertising. Any materially different tracking or data use will be disclosed before it is introduced, with consent or choices where required.
Information provided for orders or custom projects
When ordering or an actual submission channel is enabled, the information requested may include your name, email, phone if needed for delivery, billing and delivery addresses, order details, payment status, correspondence, artwork, and files necessary for your project. The applicable notice and contact details will be available before you submit that information.
We use information you provide to prepare quotes, agree specifications, process and deliver orders, provide support, resolve damage or refund claims, prevent fraud, and meet legal or recordkeeping obligations. Marketing communications require the consent or other permission required by law. We do not use custom files or confidential project images for public promotion without permission.
Limited sharing for necessary services
Where necessary to carry out a service you request, information may be provided to service providers supporting payments, communications, production, delivery, security, or professional and legal obligations. We limit the information shared to what is needed for that purpose and do not authorize unrelated use.
For a shipment, USPS or UPS may receive recipient and delivery information needed to carry it. Their own privacy terms govern information they process in their independent role. No shipment or payment is created by the current bag. We may also disclose information when required by law, to address fraud or security threats, or to establish or defend legal rights.
Retention and security
Browser data remains under your device’s settings. You can remove saved preferences, bag contents, and drafts by clearing this site’s storage in your browser. Downloaded draft files must be deleted separately from your downloads or other folders.
Information actually provided to the business is kept only as needed for the relevant quote, order, support, legal obligations, or dispute, and then deleted or de-identified when appropriate. No single retention period applies to every record. Appropriate safeguards are used for information we handle, but no electronic system can be guaranteed completely secure.
Your choices and privacy requests
You can manage cookies and site storage in your browser. Blocking or clearing essential storage may reset preferences or remove your bag and drafts. You can choose not to provide optional information, though information necessary for a quote or order may be needed to provide that service.
Depending on applicable law, you may have rights to access, correct, obtain a copy of, or delete personal information, withdraw consent, or make other privacy requests. Use the privacy or customer-service contact published before ordering opens, or the contact on an existing order confirmation. We may reasonably verify identity and honor applicable exceptions and response deadlines. Do not send identity documents unless specifically requested and necessary.
Children and third-party links
The store is not directed to children under 13, and we do not knowingly request personal information from them. If you believe a child provided personal information, notify us through the published privacy contact so it can be reviewed and addressed.
External websites and independent services have their own policies. A link does not make their practices part of ours. Before enabling new checkout, contact, analytics, or file-submission features, we will review and update this policy to reflect their actual data practices.
Optional newsletter
If you choose to subscribe, we use your email address, the language of the page you signed up from, and a record of your consent (the time, the version of the consent wording, and whether you used the pop-up or the footer link) to send product updates and occasional offers from Layer Valley. Subscribing is optional and does not create an account or place an order.
Subscriber details are kept in the store’s private database and shared with Resend, the email service used to manage the list and deliver newsletters. You can unsubscribe at any time using the link in a newsletter or by contacting us. A previous unsubscribe is respected and is not reversed automatically.
So the sign-up pop-up is not repeated, your browser keeps a first-party cookie and local setting for 24 hours after the pop-up is shown or dismissed, and longer after you subscribe. The server also keeps a short-lived keyed one-way hash (HMAC) of the network IP address, set to expire after 24 hours, so the pop-up appears at most once a day per network, and uses similar short-lived hashes to limit repeated sign-up attempts. The raw IP address is not stored for this purpose. People who share a network may see the pop-up less often.
Changes and contact
The update date appears at the top of this page. Material changes will be communicated as required by law, and consent will be obtained where needed. A policy change does not retroactively permit an incompatible use of information collected under an earlier promise without the required permission.
The business name and privacy/customer-service email are not yet finalized. They must be published before personal information is accepted through an order or project submission. Local draft and shopping features do not currently submit those details to us.